How to determine a "good" clinic

Things to think about and ask:

• Anyone you contact, are they a medical tourism agency or the actual clinic/hospital?
  
• Is there quick response time? By e-mail? By phone? (Call too, as this is better indicator if you'll get "good customer service")
  
• Who performs the shots, egg pick-up, IVF, embryo transfer and delivery of the child? Is it the same doctor or different doctors?
  
• Can you view pictures or video of the clinic, either from other clients or from the clinic?
  
• What medication protocol is used on the egg donor (yourself) and the surrogate? Do you tailor to each client?
  
• Does the clinic answer ALL your questions?
  
• Is the equipment ISO-9000 standard (International standards) and modern?
  
• Get resumes of all the doctors. Have they studied or worked abroad?
  
• What is their average IVF success rate? Across all ages? For your age group?
  
• Are you able to choose your surrogate?
  
• What are the surrogate conditions?
  
• Can you meet or keep contact with your surrogate?
  
• Where is the baby born, at an associated hospital? If so, is that hospital "surrogate friendly"?
  
• Who is listed on the birth certificate? If using an anonymous or known donor?
  
• What is the payment schedule? How much is paid before reaching India?
  
• What is refunded if you change your mind?
  
• How much is paid if IVF fails and the surrogate does not get pregnant?
  
• What is the fee for freezing, storing and thawing embryos? How long time is the embryo frozen?
  
• How many IVF attempts are included in the package?
  
• What is the additional cost of donor eggs or sperm? Can you get caucasian or other nationalities' donor eggs or sperm?
  
• Have you worked with international couples? If so, from where? Get e-mail AND phone references.

Let me know if you can think of any more

How many embryos will they transfer and at what stage? Day 2/3 or blastocyst?

Do they have a communication plan if the surrogate gets pregnant? For example will they copy and email actual test results regularly?

Is there a way to verify their credibility outside of their website and self provided references?

Add...

• Where does the IVF take place?
  
• Where does the delivery take place?
  
• Where are the frozen embryos, sperm or eggs stored?
  
• Can I use my own lawyer to represent me?
  
• Can we have a fee sheet from your clinic notarized by our lawyer?